Frequently Asked Questions

How do I place my order?
You can simply place your order through filling up order now form. Also, you can do it by contacting our 24x7 online customer support and/or live chat.
How much time will it take to get logo or web designed?
It almost takes 2 to 3 days from the basic defined specification to the final delivery of the design. However if you want to get it designed on urgent basis, you will have to pay some additional charges.
How much will a logo or website cost?
We have a range of packages to suit your budget and needs. Kindly view our packages for more information on our logo or website design services.
How can I make my payment?
Following are the ways you can use to make payment for your orders.
Credit Cards
Wire Transfer
Cheques
PayPal
What if I’m not certain how I want my logo or website to appear?
You do not have to worry. We have a qualified in-house designing team which research thoroughly before designing. Therefore, the logo or website you will get would surely meet your expectations.
How will I get my logo and in what forms?
We will send you the logo with a wide a range of file formats upon completion. PDF, PNG, JPG, PSD, AI and EPS are some of the important formats that you will get with your logo design. The Logo Frank be sent to you via email (email id).
Will I get complete ownership rights?
Once your logo or website is designed and delivered, it is completely yours. We will not claim any kind of ownership of it.
What if the logo, website, stationary or merchandize isn’t what I imagined?
We provide our customers revisions. Therefore we will keep altering the design until you are fully satisfied with it.
What is a CMS based website?
Content Management System (CMS) based website is a website which allows you to edit, change, replace or remove the content of your website on your own. Thus, you do not have to hire someone to manage your website and can make whatever changes and whenever you want.
What is an E-Commerce Website?
E-Commerce website is basically a website where one can buy and sell products easily. Following are the two basic yet important types of E-Commerce websites that we are designing.
Basic:
It is basically an E-Commerce website where you can showcase few products with limited E-Commerce features.
Extended:
Extended E-Commerce website allows you to display as many products as you want. Also, the features available with this type will help you control and manipulate your site content easily.
What is a Mobile website?
A Mobile website is a website that is specifically designed for mobile devices including smart phones, Notepads, iPods and iPads. It is designed responsively so that it can set automatically yet accordingly to the screen size of the customer’s gadget. Consequently, the customers/visitors, viewing it from different gadgets and mobiles, do not have to face problem while viewing it.
How will I get my web-design?
The web design will be sent to you via email (email id) in your account area. In order to notify you the delivery of your design, an email will also be sent to your email address –mentioned in order filling form.
Why the print version differs from the digital version?
This change is mainly due to the color setting of the printer which you are using to print your brand collateral. In order to get the same sharp colors and contrast, you will have to make changes to your printer’s color setting. In some cases, you may have to buy an updated printer because not every printer has the same color palette.